Banking

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Business Innovation & Growth

The financial services landscape has evolved with new market entrants such as challenger banks and big tech companies, and rising customer expectations. To thrive, financial institutions must constantly challenge their existing business model, invest in innovation and actively seek growth opportunities. It’s now imperative to (re)consider where to play, and how to win.

Challenges our clients are facing

  • Staying ahead of the emerging competition of new market entrants such as challenger banks and big tech companies.
  • Lack of customer engagement and retention – need for reassessing the business model with a focus on customers.
  • Meeting customer expectations with a competitive advisory proposition and an innovative, transparent pricing model.
  • Building a data-driven organisation and fully virtual customer journeys to make informed decisions and gain competitive advantage.
  • Lack of adoption of innovative, digital solutions and poor front-to-back understanding and oversight on key risks.

How we support you

We help banks to take a bold step forward to thrive in the new digital era through:

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Operational Excellence

Harnessing the right tools in this digital age establishes resilient and efficient operations for business sustainability. Optimising your operational model is key in attaining efficiency and customer satisfaction. Our experts will guide your operating model to the next level, delivering more value to your customers at a fraction of the effort and resource.

Challenges our clients are facing

  • Rising client expectations such as an increasing demand for availability and transparency.
  • Exposure to new competitors that results in higher cost-sensitive clients.
  • High levels of investment required for a high-paced digital transformation (e.g., infrastructure).
  • Demand to reduce costs in operations to secure budgets for digitalisation and user journeys.
  • Persistent regulatory pressures driving process and operations’ complexity and costs.

How we support you

We help banks optimise their business and thrive in the new digital era through:

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Regulatory Compliance & Risk

The regulatory and compliance environment continues to evolve with ever-increasing regulatory requirements, rising compliance standards and changes in our clients’ operating models. Effective and efficient governance, processes and controls support organizational fitness for future growth. Technology offers a key lever to meet rising standards while keeping costs and complexity under control. Our compliance and technology experts can help to maintain compliance with rising standards and keep the organization fit for the future.

Key Challenges in Compliance & Risk Management

  • Keeping up with new regulations and meeting increasing regulatory expectations and compliance and risk management standards
  • Balancing cost pressure with Compliance and risk management requirements across the bank
  • Identifying emerging risks and keeping oversight over key risks in a world of increasing complexity and dynamics
  • Handling threats and benefits from new technologies for the bank as well as for the own organization
  • Maintaining compliance a constantly changing organization

2025 Focus Areas

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How We Can Support - Regulatory, Compliance & Risk Management Consulting

Regulatory Advice
  • Monitoring of new regulations in Switzerland, Europe and Asia
  • Implementing new regulatory requirements including policies, procedures, processes and controls as well as underlying systems
  • Advising on regulatory compliance for Swiss market entries
Compliance Digitization
  • Reducing cost and complexity through automation and efficiency reviews
  • Optimizing and automating compliance processes
  • Selecting and implementing compliance technology solutions
  • Automating risk monitoring and reporting
Compliance Checks
  • Ensuring regulatory compliance and audit-proof solutions for change initiatives
  • Mock examinations and testing, strengthening control frameworks
Remediation Support
  • Mitigating audit findings and improving control frameworks
  • Supporting data remediation

The difference we make

Combining regulatory & compliance with implementation skills
  • We deliver end-to-end solutions from regulatory interpretation to process and IT implementation, leveraging industry best practices and our technology expertise
  • Solutions are tailored to client needs – i.e., to the bank’s size, operating model and risk appetite
  • We ensure efficient and effective delivery through knowledge of our clients’ organization, processes and IT landscape, as well as our project management excellence and market insights around solution providers
  • We deliver audit-proof solutions based on our understanding of regulatory and audit’s perspectives
  • As a global firm, we collaborate seamlessly across regions and serve our clients locally in multiple jurisdictions
  • We build long-term partnerships by ensuring solutions are fully operational and delivering on our promises

Regulatory Compliance
Your benefits
  • Achieve regulatory compliance with our audit-proof solutions
  • Benefit from our efficient approach, driven by deep knowledge of your operating model
  • Optimize your control frameworks and gain significant efficiency
  • Accelerate effectiveness and efficiency by digitizing compliance
  • Gain market transparency regarding industry best practices and advanced technologies
  • Rely on a trusted long-term partner