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2-min read • 15 Dec 2022
Bancassurance
NEOINSURANCE®
Customer Experience
Ecosystem
Insurance
Switzerland
Germany
Bancassurance 2.0: How the focus has shifted to the customer in the financial services industry?
The financial services industry has gone through significant changes over the years. Now the focus has shifted to providing new access points to improve the customer journey and experience.
Written by Dr. Florian Salzgeber
NEOINSURANCE®
As an Insurer, Are You Ready to Harness the Success of the Ecosystem Revolution?
NEOINSURANCE® is Synpulse's new business model developed specifically for the insurance industry. Neobank is the equivalent for the banking industry, and Bancassurance is the combination of the two. It is about combining customer needs and usability in one ecosystem.
Fig. 1: Customer oriented view of the world
Fig. 2: Shift in the weighting of customer access over time
Our Experts In This Topic
OUR EXPERT
Dr. Florian Salzgeber
Associate Partner
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2-min read • 15 Dec 2022
Bancassurance
NEOINSURANCE®
Customer Experience
Ecosystem
Insurance
Switzerland
Germany
Bancassurance 2.0: How the focus has shifted to the customer in the financial services industry?
The financial services industry has gone through significant changes over the years. Now the focus has shifted to providing new access points to improve the customer journey and experience.
Written by Dr. Florian Salzgeber
NEOINSURANCE®
As an Insurer, Are You Ready to Harness the Success of the Ecosystem Revolution?
NEOINSURANCE® is Synpulse's new business model developed specifically for the insurance industry. Neobank is the equivalent for the banking industry, and Bancassurance is the combination of the two. It is about combining customer needs and usability in one ecosystem.
Fig. 1: Customer oriented view of the world
Fig. 2: Shift in the weighting of customer access over time
Our Experts In This Topic
OUR EXPERTDr. Florian Salzgeber
Associate Partner