Ingo brings cross-industry insights and end-to-end perspectives to inspire clients in Europe, Middle East and the US. His primary focus is on insurance transformation. He leads large-scale change initiatives that boost digital/AI capabilities and operational efficiency.

Lukas leads Synpulse’s insurance practice in Switzerland, advising reinsurers and insurers on operations, IT transformations, and regulatory-driven initiatives across Europe and Asia. His expertise includes insurance mergers, operating model and enterprise architecture transformations, and core platform replacements.

As Global Lead for NEOINSURANCE®, Matthias Blum helps insurers design modular, data-driven, and customer-centric operating models. An Associate Partner with deep core insurance transformation expertise, he translates the NEOINSURANCE® model into actionable roadmaps across distribution, underwriting, and claims. He also co-authored Synpulse’s perspective on building trust in data consent.

Marco Luzzatto is an Associate Partner with deep expertise in strategy, innovation, and the transformation of distribution, customer service, and product development in the insurance industry. He leads Synpulse’s Competence Center Future of Sales & Distribution, driving excellence across distribution organisations together with his team. Marco has led major insurance initiatives spanning operating model design, customer experience, and digital integration.

Jason is a hands‑on delivery and topic expert for NEOINSURANCE® initiatives. With a background spanning digital distribution platforms, process‑mining, and target‑operating‑model design, he bridges strategy and execution to de‑risk complex programmes and accelerate time‑to‑value.

Ingo brings cross-industry insights and end-to-end perspectives to inspire clients in Europe, Middle East and the US. His primary focus is on insurance transformation. He leads large-scale change initiatives that boost digital/AI capabilities and operational efficiency.

Lukas leads Synpulse’s insurance practice in Switzerland, advising reinsurers and insurers on operations, IT transformations, and regulatory-driven initiatives across Europe and Asia. His expertise includes insurance mergers, operating model and enterprise architecture transformations, and core platform replacements.

As Global Lead for NEOINSURANCE®, Matthias Blum helps insurers design modular, data-driven, and customer-centric operating models. An Associate Partner with deep core insurance transformation expertise, he translates the NEOINSURANCE® model into actionable roadmaps across distribution, underwriting, and claims. He also co-authored Synpulse’s perspective on building trust in data consent.

Marco Luzzatto is an Associate Partner with deep expertise in strategy, innovation, and the transformation of distribution, customer service, and product development in the insurance industry. He leads Synpulse’s Competence Center Future of Sales & Distribution, driving excellence across distribution organisations together with his team. Marco has led major insurance initiatives spanning operating model design, customer experience, and digital integration.

Jason is a hands‑on delivery and topic expert for NEOINSURANCE® initiatives. With a background spanning digital distribution platforms, process‑mining, and target‑operating‑model design, he bridges strategy and execution to de‑risk complex programmes and accelerate time‑to‑value.