Ingo brings cross-industry insights and end-to-end perspectives to inspire clients in Europe, Middle East and the US. His primary focus is on insurance transformation. He leads large-scale change initiatives that boost digital/AI capabilities and operational efficiency.

Lukas leads Synpulse’s insurance practice in Switzerland, advising reinsurers and insurers on operations, IT transformations, and regulatory-driven initiatives across Europe and Asia. His expertise includes insurance mergers, operating model and enterprise architecture transformations, and core platform replacements.

As Global Lead of NEOINSURANCE®, Matthias helps insurers define their future business and operating models in an increasingly digital and AI-driven landscape. He combines deep insurance expertise with market intelligence, maturity assessments, and practice-proven target operating model design knowhow to identify capability gaps, prioritise transformation initiatives, and translate strategic ambitions into actionable roadmaps.

Marco is an Associate Partner with deep expertise in strategy, innovation, and the transformation of distribution, customer service, and product development in the insurance industry. He leads Synpulse’s Competence Center Future of Sales & Distribution, driving excellence across distribution organisations together with his team. Marco has led major insurance initiatives spanning operating model design, customer experience, and digital integration.

Jason is an expert in insurance distribution with hands-on delivery experience across APAC, including NEOINSURANCE® initiatives. Most recently, he helped shape Synpulse’s Agentic AI Target Operating Model offering, leveraging AI to enhance advisory quality. With expertise in digital distribution, core systems, process mapping, and TOM design and implementation across APAC and the Middle East, he bridges strategy and execution to accelerate value delivery.

Ingo brings cross-industry insights and end-to-end perspectives to inspire clients in Europe, Middle East and the US. His primary focus is on insurance transformation. He leads large-scale change initiatives that boost digital/AI capabilities and operational efficiency.

Lukas leads Synpulse’s insurance practice in Switzerland, advising reinsurers and insurers on operations, IT transformations, and regulatory-driven initiatives across Europe and Asia. His expertise includes insurance mergers, operating model and enterprise architecture transformations, and core platform replacements.

As Global Lead of NEOINSURANCE®, Matthias helps insurers define their future business and operating models in an increasingly digital and AI-driven landscape. He combines deep insurance expertise with market intelligence, maturity assessments, and practice-proven target operating model design knowhow to identify capability gaps, prioritise transformation initiatives, and translate strategic ambitions into actionable roadmaps.

Marco is an Associate Partner with deep expertise in strategy, innovation, and the transformation of distribution, customer service, and product development in the insurance industry. He leads Synpulse’s Competence Center Future of Sales & Distribution, driving excellence across distribution organisations together with his team. Marco has led major insurance initiatives spanning operating model design, customer experience, and digital integration.

Jason is an expert in insurance distribution with hands-on delivery experience across APAC, including NEOINSURANCE® initiatives. Most recently, he helped shape Synpulse’s Agentic AI Target Operating Model offering, leveraging AI to enhance advisory quality. With expertise in digital distribution, core systems, process mapping, and TOM design and implementation across APAC and the Middle East, he bridges strategy and execution to accelerate value delivery.