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Banking
Retail Banking & SME
Case Study: Leading Digital Banking for SMEs
Innovation, culture, and technology—they drove Judo Bank’s core banking transformation. In Part 2 of our Judo Bank transformation series, Razz Fornarino, Chief Operating Officer at Judo Bank, shares how the bank, in partnership with Synpulse, leveraged scalable platforms to deliver smarter, faster, and more personalised solutions for small business customers.
🗝️ Key topics covered:
• Building a modern, scalable banking platform from scratch with no legacy constraints
• Leveraging AI and data to anticipate customer needs and deliver personalised solutions
• Strengthening customer relationships while streamlining processes for faster credit decisions
• Driving innovation by optimising platforms rather than adding unnecessary complexity
• Fostering a culture of trust, autonomy, curiosity, and experimentation • How the core banking replacement enables faster product launches and greater business agility
• The value of a long-term, trusted partnership with Synpulse
📌 Chapters:
00:00 – Introduction and guest background
1:16 – Trends shaping digital banking, including AI
1:57 – Judo Bank’s mission and approach for SME clients
4:28 – Delivering value through relationships and smarter processes
7:02 – Plans: products, ecosystem, and customer needs
7:47 – Building the right culture and mindset for transformation
9:04 – Core banking replacement and business agility
10:25 – Trusted partnership with Synpulse
🔗 Follow us:
Website: https://www.synpulse.com/en/
LinkedIn: /synpulsemc
Twitter: https://x.com/synpulsemc
Contact us: https://www.synpulse.com/en/contact
Stay tuned for the remaining episodes as we explore the full story of innovation, technology, and partnership that’s reshaping SME banking.
#DigitalBanking #SMEBanking #CoreBanking #Partnership #Innovation
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-min read •
Banking
Retail Banking & SME
Case Study: Leading Digital Banking for SMEs
Innovation, culture, and technology—they drove Judo Bank’s core banking transformation. In Part 2 of our Judo Bank transformation series, Razz Fornarino, Chief Operating Officer at Judo Bank, shares how the bank, in partnership with Synpulse, leveraged scalable platforms to deliver smarter, faster, and more personalised solutions for small business customers.
🗝️ Key topics covered:
• Building a modern, scalable banking platform from scratch with no legacy constraints
• Leveraging AI and data to anticipate customer needs and deliver personalised solutions
• Strengthening customer relationships while streamlining processes for faster credit decisions
• Driving innovation by optimising platforms rather than adding unnecessary complexity
• Fostering a culture of trust, autonomy, curiosity, and experimentation • How the core banking replacement enables faster product launches and greater business agility
• The value of a long-term, trusted partnership with Synpulse
📌 Chapters:
00:00 – Introduction and guest background
1:16 – Trends shaping digital banking, including AI
1:57 – Judo Bank’s mission and approach for SME clients
4:28 – Delivering value through relationships and smarter processes
7:02 – Plans: products, ecosystem, and customer needs
7:47 – Building the right culture and mindset for transformation
9:04 – Core banking replacement and business agility
10:25 – Trusted partnership with Synpulse
🔗 Follow us:
Website: https://www.synpulse.com/en/
LinkedIn: /synpulsemc
Twitter: https://x.com/synpulsemc
Contact us: https://www.synpulse.com/en/contact
Stay tuned for the remaining episodes as we explore the full story of innovation, technology, and partnership that’s reshaping SME banking.
#DigitalBanking #SMEBanking #CoreBanking #Partnership #Innovation