Silvan heads Synpulse’s global insurance practice, advising leading insurers on strategic transformation programmes focused on digital capabilities, target operating models, and operational excellence. His work includes designing and launching new insurance organisations and digital operating models to help clients thrive in an ever-changing market.

As Global Lead for NEOINSURANCE®, Matthias Blum helps insurers design modular, data-driven, and customer-centric operating models. An Associate Partner with deep core insurance transformation expertise, he translates the NEOINSURANCE® model into actionable roadmaps across distribution, underwriting, and claims. He also co-authored Synpulse’s perspective on building trust in data consent.

Jason is a hands‑on delivery and topic expert for NEOINSURANCE® initiatives. With a background spanning digital distribution platforms, process‑mining, and target‑operating‑model design, he bridges strategy and execution to de‑risk complex programmes and accelerate time‑to‑value.

Nora Demiri advises carriers on strategic topics across the NEOINSURANCE® agenda, from customer trust and data‑consent mechanisms to experience‑led product design. Zurich‑based, she combines industry rigour with clear, pragmatic guidance that moves initiatives from concept to delivery. Nora co‑authored our recent article on how fairness, control, and incentives raise customer willingness to share data—an essential pillar of NEOINSURANCE®.

Silvan heads Synpulse’s global insurance practice, advising leading insurers on strategic transformation programmes focused on digital capabilities, target operating models, and operational excellence. His work includes designing and launching new insurance organisations and digital operating models to help clients thrive in an ever-changing market.

As Global Lead for NEOINSURANCE®, Matthias Blum helps insurers design modular, data-driven, and customer-centric operating models. An Associate Partner with deep core insurance transformation expertise, he translates the NEOINSURANCE® model into actionable roadmaps across distribution, underwriting, and claims. He also co-authored Synpulse’s perspective on building trust in data consent.

Jason is a hands‑on delivery and topic expert for NEOINSURANCE® initiatives. With a background spanning digital distribution platforms, process‑mining, and target‑operating‑model design, he bridges strategy and execution to de‑risk complex programmes and accelerate time‑to‑value.

Nora Demiri advises carriers on strategic topics across the NEOINSURANCE® agenda, from customer trust and data‑consent mechanisms to experience‑led product design. Zurich‑based, she combines industry rigour with clear, pragmatic guidance that moves initiatives from concept to delivery. Nora co‑authored our recent article on how fairness, control, and incentives raise customer willingness to share data—an essential pillar of NEOINSURANCE®.