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Objectives
Define the scope and discuss improvement objectives based on services in-scope.
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Process Maps
Determine process maps for the individual business models and overall value streams.
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Key Metrics
Assess process metrics and prioritise levers to measure and manage process improvements.
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Workshops
Conduct process discovery, assessment and improvement workshops with SMEs based on the customized BANKINABOX® reference model.
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Implementation
Sign-off on identified processes and improvement measures. Define roadmap and kick-of implementation of measures.