Sales and Customer Management (SCM)

Customer experience encompasses every aspect of what a company has to offer - the quality of customer care, of course, but also advertising, customer support, product and service features, ease of use, and reliability. Launch SCM within your organization to plan, control and execute all customer-related activities along the customer lifecycle to create the best possible customer experience.


Are you asking yourself

  • How can we enhance our customer experience?
  • How can we offer a seamless customer experience?
  • How can we realize up- and cross selling opportunities?
  • How can we lower the customer churn rate?
  • How can we implement a 360° customer view for our sales force?

What you will get from us:

  • Expertise on how to make best use of customer data
  • Personalized insurance services and customer interaction
  • Sales team enablement
  • Relationship management & digital marketing
  • Cross-organizational CRM
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Skillset

  • Comprehensive Expertise and Experience in SCM

    Channel strategies, customer journey, enterprise architecture and software implementation

  • Deep Expertise in customer-related Activities

    Customer acquisition, lead management, relationship management, loyalty, retention

  • Strong Expertise in backend-related Activities

    Support through efficiently streamlined processes and Information Systems

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Let's get in touch

  • Questionmark

    1. Tell us your needs

  • Hi

    2. Meet with us

  • Check

    3. Get a tailormade offer

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